FAQ

Frequently Asked Questions

When can I expect my order?
To keep our prices as low as possible for you, SUAVA ZURICH ships products directly from the manufacturer or supplier. Therefore, delivery may take slightly longer than you might be used to.
It takes approximately 0–2 business days for your order to be successfully processed. The average delivery time within the USA is 6–12 business days.

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The expected delivery time has passed. Where is my order?
In most cases, orders are delivered within the expected timeframe. Unfortunately, delays can occur.
If you have waited 3 additional days past the original delivery date and still haven’t received your order, please email us at: info@suavazurich.ch.

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What are the shipping costs?
When you order from SUAVA ZURICH, you can always enjoy free shipping.

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How can I pay for my order?
SUAVA ZURICH always offers secure payment options. We accept the most popular payment methods in the USA:

• PayPal

• Visa

• Mastercard

• Maestro

• American Express

• Apple Pay

• Google Pay