Our guarantee
Our Quality – Your Trust
At SUAVA ZURICH, quality is at the heart of everything we do.
Our jewelry is crafted from high-quality 316L stainless steel and finished with 18K gold plating (Evergold Shield™) — for long-lasting shine and everyday wear.
They are nickel-free, hypoallergenic, and resistant to water, heat, and sweat, so you can wear them every day without worry — even on sensitive skin.
30-Day Satisfaction Guarantee
We want you to love your order.
If you’re not completely satisfied, you can return your order within 30 days of receipt.
Returns are simple — just contact our team at info@suavazurich.ch, and we’ll take care of the rest.
Products that arrive damaged or defective will, of course, be replaced or refunded free of charge.
Please note that we cannot be held responsible for damage caused by improper use, harsh chemicals, or normal wear and tear.
Safe Shopping
We use an SSL-encrypted connection with advanced 256-bit security to protect your data and payments at all times.
Customer Service & Support
Our customer service team is available Monday to Friday to handle questions, concerns, or returns quickly and reliably.
We value personalized support and transparent communication — typical Swiss reliability.
Honest Pricing & Transparent Quality
SUAVA ZURICH was founded with the vision of offering timeless, high-quality jewelry at a fair price.
We work directly with selected manufacturers, without middlemen or unnecessary distribution costs.
This allows us to guarantee fair pricing without compromising on design, materials, or craftsmanship.
Warranty Notice
Our warranty covers material and manufacturing defects only.
We do not offer a “lifetime guarantee” — instead, we focus on lasting quality, fair terms, and honest service.